Fullstopkart FAQs



About Fullstopkart

Fullstopkart is an ecommerce platform where we sell various handicraft products from different parts of India at affordable prices. We at our best also ensure to fill the gap between the artisan and the admirers. We are available both online and offline.

Ø  What type of products Fullstopkart deals with?

Fullstopkart deal with handmade products like home décor, gifts, multipurpose boxes, etc. We also make customized products as per the customer taste.

Ø How to place an order?

We accept orders both online and offline. But in the current situation you can place orders through the messenger platform that is Facebook messenger and Whatsapp messenger. Another way to place an order is through calling this No. 075034 39588.

Ø How to collaborate with Fullstopkart?

People who are producing handmade products or are into handcrafted products can connect with us through facebook or whatsapp messenger to get on board as a vendor partner in our platform.

Ø Whether you have a return policy or not? 

Yes we have a return policy for certain products. Conditions of successful approval of a return request are defective, damaged and item not as mentioned. Also it has to be unused, the original bill should be there, original packaging/ box should be undamaged and intact, without any scratches, dents, tears or holes.

Ø How to place an exchange request?

Please place a request through facebook or whatsapp messenger within 3 days of delivery with photograph of product, photograph of product packaging and mentioning your order id. Customers have to return the product at their own cost.

Ø How to cancel my order?

You can cancel your order before dispatch of the product by requesting through whatsapp and facebook messenger. 

Ø What is your payment process?

Payment can be done only online through internet banking, debit card, UPI account. And then you have to send the screenshot of the payment transaction with the product code mentioned below the product image. We don’t have cash on delivery options.

Ø In how many days will the refund be done?

Refunds will be initiated within 4 to 5 working days of receiving and approving the request. Product cost will be paid but one way logistic cost will be charged to the customer as mentioned in the above question.

Ø What is the medium of refund? 

The medium of refund is through UPI account or bank account number. 

Ø How to check my order status? 

For the time being order status will be updated through messenger after dispatch of the product.

 

**Fullstopkart.com website is under construction.

**We will update on the facebook page as soon as we are live.



Thanks 

Team Fullstopkart

 

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